Manage user invitations

You can view and manage user invitations in 10Duke SysAdmin, and resend or revoke them if needed.

The invitations include invitations that were sent to create new users in 10Duke Enterprise, and invitations to an organization that were sent to existing users.

View invitations

SysAdmin shows the invitations in different places depending on how you invited the users.

View users’ invitations to an organization

1. In SysAdmin in the left sidebar, go to IDENTITY > Organizations.

2. In the table, select the organization.

3. Go to the Invitations tab.

   The table shows invitations that were sent to new and existing users to invite them to the organization.

4. To filter the table by invitation status, select a status in State and click Apply.

   By default, only open invitations are shown.

View invitations to just create a user account

View the invitations to sign up and create a user account, usually used for inviting your own system or reporting administrator or a consumer customer:

1. In SysAdmin in the left sidebar, go to IDENTITY > Invitations > User invitations.

   The table shows invitations that were sent to new users.

   Invitations that were sent using the 10Duke Identity Management REST API may have an expiry date, shown in the Valid until column.

2. Filter the table in the same way as above.

   By default, all invitations are shown.

Resend an invitation

If a user hasn’t accepted their invitation yet, you can resend the invitation email.

Go to the applicable invitations (see above) and click Resend next to the invitation.

You cannot change the email address: the new invitation is sent to the same email address as the original one. To change the address, invite the user again with the new address.

Revoke or delete an invitation

If a user hasn’t accepted their invitation, you can revoke the invitation. You can also delete invitations if needed.

Go to the applicable invitations (see above) and click either Revoke or Delete next to the invitation.

Note: A revoked invitation remains in the system. If you want to send a new invitation to the same organization with the same email address, you must first delete the earlier revoked invitation.