Grant administrator access to users

In 10Duke SysAdmin, you can grant administrator access to users to the 10Duke Enterprise administration tools as follows:

  • Grant system-wide administrator access to your own administrators who need to manage your system using SysAdmin.

  • Grant reporting administrator access to your own administrators who need to access 10Duke Insights to view reporting data.

  • Grant organization administrator access to your customer organization’s users who need to access 10Duke OrgAdmin to manage licenses and users for their organization.

You can grant administrator access to a user from their user account.

Before you start

  • The users must be first created in the system. You can invite the users and have them sign up to create a user account:

    • In the case of your own administrators, invite them to sign up as a user.

    • In the case of your customer organization’s administrators, you can grant administrator access to a user already when inviting them to the organization, or use the instructions in this article to grant them organization administrator access later on.

  • To grant organization administrator access, you can use the OrgAdmin role that every organization has by default. If more specific access control is needed, create the necessary organization roles. Contact the 10Duke Integration Support team for support.

Grant system administrator access to SysAdmin

To grant system administrator access to a user:

  1. In SysAdmin in the left sidebar, go to IDENTITY > Users.

  2. In the table, select the user. The details open below the table.

  3. Go to the Account State tab and enable the System Administrator toggle.

  4. Click Save.

This grants the user the internal role named by default “SuperAdmin”, which gives them system administrator level access in SysAdmin.

The changes take effect immediately, and the user can access SysAdmin.

To remove system administrator access, go to the user’s Account State tab and disable the System Administrator toggle. The changes take effect immediately.

Grant reporting administrator access to Insights

To grant reporting administrator access to a user:

  1. In SysAdmin in the left sidebar, go to IDENTITY > Users.

  2. In the table, select the user. The details open below the table.

  3. Go to the Client app roles tab, and add the InsightsViewer role for the user: click Add, select the role, and click Save.

The changes take effect immediately, and the user can access Insights.

To remove Insights access, go to the user’s Client app roles tab and click Remove next to the InsightsViewer role. The changes take effect immediately.

Grant organization administrator access to OrgAdmin

To grant organization administrator access to a user:

  1. In SysAdmin in the left sidebar, go to IDENTITY > Users.

  2. In the table, select the user. The details open below the table.

  3. Go to the Organization Roles tab and click Add. A dialog opens.

  4. Search and select the organization, select the OrgAdmin role, and click Save.

The changes take effect immediately, and the user can access OrgAdmin.

To remove organization administrator access, go to the user’s Organization Roles tab and click Remove next to the OrgAdmin role. The changes take effect immediately.

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