Edit personal licenses of consumer users

You can make changes to the personal licenses of consumer users in 10Duke SysAdmin.

You can activate and deactivate licenses and change their validity time, and change the license credit, such as the number of seats.

The changes to the licenses take effect after the cache has been refreshed (within 5 minutes by default). If a user is currently consuming a license that is no longer accessible to them (for example, it’s no longer valid), they are able to continue consuming the license until the license lease expires or the client application tries to refresh the lease, whichever comes first.

Licenses are also updated by some other actions, such as changes to the associated license items or the license model. See more about updates to licenses.

Edit a user’s personal licenses

1. In SysAdmin in the left sidebar, go to ENTITLEMENTS > Personal.

2. Select the user whose licenses you want to edit.

See below how to make changes to the licenses on the Personal Entitlement tab.

Change if a personal license is active and valid

The end user can only consume active and valid licenses. You can activate and deactivate licenses as needed, and change their validity dates.

You can, for example, extend or refresh a license by changing the validity end date, or deactivate a license to temporarily prevent its usage without touching the validity end date.

To change if licenses are active and valid:

1. On the Personal Entitlement tab, select the licenses.

   A red icon next to a license indicates that it’s currently inactive or has expired.

2. In the Personal Entitlement tab toolbar, use the following options:

   • To activate or deactivate the selected licenses, select Edit licenses > either Activate or Deactivate.

   • To change the validity of the selected licenses, select Edit licenses > Change validity, edit the validity dates, and click Save.

   For more information on defining the license validity, see how to grant licenses.

Change a personal license’s credit

You can change the credit of licenses: the seat count, use count, and use time.

Limitations:

• The credit type you can use for a license depends on the license model. For example, to use seat credit, the license model must have settings in place that restrict license use based on seats.

• We recommend that you only use one type of credit for licenses that you have granted using the same product package.

To change the license credit:

1. On the Personal Entitlement tab, select the licenses.

2. Change the license credit. Only define one type of credit for a license.

   Use the following options in the Personal Entitlement tab toolbar:

   • To add or remove seats, select Edit licenses > Grant seats. Define a positive number to add seats or a negative number to remove seats, and click Save.

   • To increase the use count, select Edit licenses > Grant use count, define the use count to be added, and click Save.

     You cannot decrease the use count using this option.

   • To add or remove use time, select Edit licenses > Grant use time. Select the time unit, define a positive number to add time or a negative number to remove time, and click Save.

   • To completely remove all credit for a credit type, select Edit licenses > either Revoke seats, Revoke use count, or Revoke use time. This sets the selected credit type to zero.

   For more information on defining the license credit, see how to grant licenses.